In October 2019, at the company’s San Francisco headquarters, Ria Health underwent a rigorous review by The Joint Commission, the nation’s leading evaluation agency for health care organizations. As a result, Ria has been certified in the Behavioral Health Care category, and awarded the Gold Seal of Approval® for “continuous compliance with the commission’s performance standards.”
This is an important milestone—a sort of Good Housekeeping seal of approval for those involved in behavioral health. It’s a big step forward in Ria’s growth.
How the Review Was Conducted
During the October visit, the team of reviewers evaluated Ria’s compliance in crucial areas: HIPAA, security, and privacy; system of patient care; safety, quality, and research; and operating policies and procedures.
These criteria and the commission’s standards are developed in consultation with behavioral health care leaders and providers, measurement experts, and patients. Informed by scientific literature and expert consensus, the standards help health care organizations measure, assess, and improve performance.
Continuous Quality Improvement Efforts
“We commend Ria Health for its continuous quality improvement efforts in patient safety and quality of care,” said Mark Pelletier, RN, MS, chief operating officer and spokesman for The Joint Commission.
Tom Nix, our chief executive officer, says, “Ria Health’s mission is to bring safe, high quality, evidence-based care for alcohol misuse to all Americans in the United States. The certification from The Joint Commission demonstrates our constant commitment to providing safe, high-quality care that is conveniently delivered through telehealth.”
Our founder and chief medical officer Dr. John Mendelson adds, “The Ria Health medical team is committed to providing the safest and most effective, evidence-based treatment for Alcohol Use Disorder (AUD). The Joint Commission accreditation validates the quality of care and patient outcomes that our team of medical experts has provided to thousands of people who have needed help with their alcohol misuse.”
We are thrilled with this news, which confirms our mission to provide the highest quality treatment for alcohol use disorder. If you know someone who could benefit from our innovative new approach, call us at 800-504-5360, or visit our website at riahealth.com.
More on The Joint Commission
Founded in 1951,The Joint Commission is an independent, nonprofit organization. It is the nation’s oldest and largest standards-setting and accrediting body in health care. The commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The commission accredits and certifies more than 22,000 health care organizations and programs in the United States.
More on Ria Health
Based in San Francisco, Ria Health offers a revolutionary, evidence-based method to treat alcohol use disorder (AUD). The company’s 21st-century approach combines state-of-the-art technology, FDA-approved medications, and consultation via telehealth with medical staff and clinically-licensed counselors and coaches. As of 2021, the company offers its services in twenty two states around the country.